Privacy Policy – Fusion Assist

Last updated: 23rd September 2025

Fusion Assist (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit files, or interact with us by email, messaging, or phone.

1. Information We Collect

  • Contact Information: name, company, email, phone.

  • Project Files: drawings, specifications, and uploads (up to 300MB per file).

  • Communication Data: emails, calls (which may be recorded for training and quality), and messages.

  • Technical Data: IP address, browser type, device, usage data, and cookies.

  • Marketing Preferences: your consent to receive marketing by email, messaging apps, or phone.

2. How We Use Your Information

We use your information to:

  • Deliver and improve our construction estimation services.

  • Communicate with you through email, phone, or messaging (with your consent).

  • Issue invoices and process payments.

  • Maintain legal and compliance records.

  • Send marketing updates if you have opted in.

3. Communication Channels

  • Email: Sent securely from our business domain.

  • Messaging: Business messaging via approved channels, only if you consent.

  • Phone: Business calls may be recorded for training and quality.

  • SMS/Text: Only if you explicitly opt in.

4. Sharing Your Data

We do not sell your information. We may share it with:

  • Service providers (hosting, storage, communications).

  • Regulators or legal authorities if required by law.

  • Contractors or partners under confidentiality obligations.

5. Your Rights (GDPR/CCPA)

Depending on your jurisdiction, you may:

  • Access, correct, or delete your data.

  • Withdraw consent for marketing.

  • Request a copy of your information.

  • Opt out of any sale of data (we do not sell data).

Requests can be made at privacy@fusionassist.com.

6. Cookies & Tracking

  • We use cookies for analytics and personalization.

  • Non-essential cookies are only set with your consent.

  • Our practices comply with GDPR and CCPA.

7. Data Security

  • Uploaded files are encrypted in transit and stored securely.

  • Email and communication channels are protected with industry-standard security.

  • Access is restricted to authorized personnel only.

8. Data Retention

  • Project files: kept only as long as needed for delivery and limited archival.

  • Marketing data: retained until you withdraw consent.

  • Legal/tax data: retained as required by law.

9. International Data Transfers

Your data may be processed in the United States or the United Kingdom, where Fusion Assist operates. Safeguards are applied for all cross-border transfers.

10. Policy Updates

We may update this Privacy Policy. The “Last updated” date will reflect the most recent version.

11. Contact Us

📧 privacy@fusionassist.com
📞 (214) 308-1582

Privacy Policy